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Privacy Policy

DATA PROTECTION STATEMENT

  1. INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data refers to all data that can be used to identify you personally.

1.2 The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Radon Clothing. The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party). You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser’s address bar.

  1. DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website purely for informational purposes, meaning you do not register or transmit any other information to us, we only collect data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data that is technically necessary for us to display the website:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Used browser
  • Used operating system
  • Used IP address (if applicable: in anonymized form)

The processing is carried out in accordance with Article 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. No transfer or other use of the data takes place. However, we reserve the right to subsequently review the server log files if there are concrete indications of illegal use.

  1. COOKIES

To make the visit to our website attractive and to enable the use of certain features, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser during your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to a limited extent. Persistent cookies are automatically deleted after a predetermined duration, which may vary depending on the cookie.

Some cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we implement, the processing is carried out in accordance with Article 6(1)(b) GDPR either for the performance of the contract or according to Article 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

Under certain circumstances, we work with advertising partners who help us make our online offerings more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive during your visit to our website (third-party cookies). If we collaborate with the aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the information collected in the following paragraphs.

Please note that you can set your browser to inform you about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browsers at the following links:

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) CONTACTING US

When you contact us (e.g., via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Article 6(1)(f) GDPR. If your contact aims at the conclusion of a contract, an additional legal basis for processing is Article 6(1)(b) GDPR. Your data will be deleted after your request has been conclusively processed, provided that the circumstances indicate that the relevant matter has been conclusively clarified and unless there are legal retention obligations to the contrary.

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

According to Article 6(1)(b) GDPR, personal data is also collected and processed when you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deleting your customer account is possible at any time and can be done by sending a message to the address of the responsible party mentioned above. We store and use the data you provide for contract processing. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods expire, unless you have expressly consented to further use of your data or we have reserved a legally permissible further use of your data, which we will inform you about below.

6) USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Subscription to our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only required information for sending the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter after you have explicitly confirmed that you consent to the sending of newsletters. We will then send you a confirmation email asking you to confirm by clicking a corresponding link that you wish to receive newsletters in the future.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6(1)(a) GDPR. When registering for the newsletter, we store your IP address, as recorded by your internet service provider (ISP), as well as the date and time of registration, to track possible misuse of your email address at a later date. The data we collect when you sign up for the newsletter is used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a corresponding message to the responsible party mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve a further use of the data that is legally permissible and which we inform you about in this statement.

6.2 Sending the Email Newsletter to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range via email. We do not need to obtain a separate consent from you for this. The data processing is based solely on our legitimate interest in personalized direct advertising in accordance with Article 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the responsible party mentioned at the beginning. You will only incur transmission costs at the basic rates. After receiving your objection, the use of your email address for advertising purposes will be immediately discontinued.

7) DATA PROCESSING FOR ORDER PROCESSING

7.1 The personal data we collect will be passed on to the transport company commissioned with the delivery as far as this is necessary for the delivery of the goods. Your payment data will be forwarded to the bank involved in the payment process as far as this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of the data is Article 6(1)(b) GDPR.

7.2 Use of Payment Service Providers

  • PayPal When paying via PayPal, credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer is carried out in accordance with Article 6(1)(b) GDPR and only to the extent that it is necessary for payment processing.

PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be forwarded in accordance with Article 6(1)(f) GDPR based on PayPal's legitimate interest in determining your creditworthiness to credit agencies. The result of the credit check regarding the statistical probability of payment default is used by PayPal to decide whether to provide the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, but is not limited to, address data. For more data protection information, including information about the credit agencies used, please refer to PayPal's privacy policy: PayPal Privacy Policy. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contract-compliant payment processing.

  • SOFORT If you select the payment method "SOFORT," the payment processing is carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will pass on your information provided during the ordering process along with the information about your order in accordance with Article 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is exclusively for the purpose of payment processing with the payment service provider SOFORT and only to the extent that it is necessary for this purpose. For further information on the data protection provisions of SOFORT, please visit the following website: SOFORT Privacy Policy

8) CONTACT FOR REVIEW REMINDER

Personal Review Reminder (not sent through a customer review system)

We use your email address to send a one-time reminder to submit a review for your order through the review system we use, provided you have given us your explicit consent during or after your order in accordance with Article 6, Paragraph 1, Letter a of the GDPR. You may revoke your consent at any time by notifying the data controller responsible for processing.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution

Special additional customs duties and/or import taxes are not included in the price and will be borne by the customer.

Our website uses social plugins ("Plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To enhance the protection of your data while visiting our website, these buttons are integrated using an HTML link rather than as unrestricted plugins. This method ensures that when you access a page on our site that contains such buttons, no connection to Facebook’s servers is established yet. If you click the button, a new browser window opens, directing you to Facebook, where you can interact with the plugins (possibly after entering your login details).

Facebook Inc., located in the USA, is certified under the US-European Privacy Shield framework, ensuring compliance with EU data protection standards.

For information on the purpose and scope of data collection and further processing and usage of your data by Facebook, as well as your related rights and privacy settings, please refer to Facebook’s privacy policy: Facebook Privacy Policy.

9.2 Google+ Plugins as Shariff Solution

Our website employs social plugins ("Plugins") from the Google+ social network, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To enhance the protection of your data while visiting our website, these buttons are integrated using an HTML link instead of as unrestricted plugins. This integration ensures that no connection to Google+’s servers is established when you access a page containing such buttons. If you click the button, a new browser window opens, directing you to Google+, where you can interact with the plugins (possibly after entering your login details).

Google LLC, based in the USA, is certified under the US-European Privacy Shield framework, ensuring compliance with EU data protection standards.

For details on the purpose and scope of data collection and the further processing and usage of your data by Google, as well as your related rights and privacy settings, please consult Google’s privacy policy: Google Privacy Policy.

9.3 Instagram Plugin as Shariff Solution

Our website incorporates social plugins ("Plugins") from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To ensure the protection of your data while visiting our website, these buttons are integrated using an HTML link instead of as unrestricted plugins. This method guarantees that no connection to Instagram’s servers is made when you access a page containing such buttons. If you click the button, a new browser window opens, leading you to Instagram, where you can engage with the plugins (possibly after entering your login credentials).

Instagram LLC, located in the USA, is certified under the US-European Privacy Shield framework, ensuring compliance with EU data protection standards.

For information on the purpose and scope of data collection and further processing and usage of your data by Instagram, as well as your related rights and privacy settings, please refer to Instagram’s privacy policy: Instagram Privacy Policy.

10) ONLINE MARKETING

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick utilizes cookies to deliver relevant ads to users, enhance campaign performance reports, or prevent users from seeing the same ads repeatedly. Google collects data through a cookie ID, allowing it to track which ads are displayed in which browser, preventing multiple views of the same ad. This processing is based on our legitimate interest in effectively marketing our website according to Article 6, Paragraph 1, Letter f of the GDPR.

Additionally, DoubleClick can track conversions related to ad requests using cookie IDs. For example, if a user sees a DoubleClick ad and later visits the advertiser’s website with the same browser and makes a purchase, this counts as a conversion. According to Google, DoubleClick cookies do not contain personal information.

By utilizing this marketing tool, your browser automatically establishes a direct connection with Google's servers. We have no control over the extent and further use of data collected through this tool by Google. Therefore, we inform you to the best of our knowledge: through the integration of DoubleClick, Google learns that you accessed the relevant part of our website or clicked on one of our ads. If you are registered with a Google service, Google can associate your visit with your account. Even if you are not registered or logged in to Google, there is a possibility that the provider will learn and store your IP address.

If you wish to opt-out of this tracking process, you can disable cookies for conversion tracking by adjusting your browser settings to block cookies from the domain www.googleadservices.com at Google Ad Settings. This setting will be removed if you delete your cookies. Alternatively, you can visit the Digital Advertising Alliance at www.aboutads.info to learn about setting cookies and making adjustments. Finally, you can configure your browser to notify you about cookie placement and decide whether to accept them individually, or to exclude their acceptance altogether. If you do not accept cookies, the functionality of our website may be limited.

Google LLC, located in the USA, is certified under the US-European Privacy Shield framework, ensuring compliance with EU data protection standards.

For more information about DoubleClick by Google’s privacy policies, please visit: DoubleClick Privacy Policy.

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and in conjunction with Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to promote our attractive offers through advertisements on external websites. We can assess how successful individual advertising measures are in relation to the campaign data. Our aim is to show you ads that are relevant to you, make our website more interesting for you, and achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an AdWords ad. Cookies are small text files stored on your computer system. These cookies generally expire after 30 days and are not intended for personal identification. If the user visits certain pages of this website before the cookie expires, Google and we can recognize that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie, so cookies cannot be tracked across the websites of AdWords customers. The information collected through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag, but they do not receive any information that allows for personal identification of users. If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie through your browser settings. Consequently, you will not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Article 6, Paragraph 1, Letter f of the GDPR.

Google LLC, located in the USA, is certified under the US-European Privacy Shield framework, ensuring compliance with EU data protection standards.

For more information on Google’s privacy policies, please visit: Google Privacy Policy.

You can permanently disable cookies for ad preferences by preventing them through a corresponding setting in your browser software or downloading and installing the browser plugin available at: Google Ads Plugin.

Please note that certain functions of this website may not be available or may be limited if you disable the use of cookies. 

 

11) WEB ANALYSIS SERVICES

Google (Universal) Analytics

This website uses Google Analytics, a web analysis service provided by Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics employs "cookies," which are text files stored on your computer to facilitate analysis of your usage of the website. The information generated by the cookie regarding your use of this website (including the truncated IP address) is typically transmitted to and stored on a Google server in the USA.

This website exclusively utilizes Google Analytics with the "_anonymizeIp()" extension, which ensures that your IP address is anonymized by truncation, thereby preventing direct identification of individuals. With this extension, your IP address is truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and subsequently truncated. In these exceptional cases, the processing occurs in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in statistical analysis of user behavior for optimization and marketing purposes.

Google will use this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide additional services related to website and internet usage. The IP address transmitted by your browser in connection with Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by adjusting the settings in your browser software; however, please note that in this case, you may not be able to utilize all functions of this website to their full extent. Additionally, you can prevent Google from collecting and processing the data generated by the cookie regarding your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: Google Analytics Opt-Out.

Alternatively, to set an opt-out cookie that prevents future collection by Google Analytics on this website (this opt-out cookie works only in this browser and for this domain; if you delete your cookies in this browser, you must click this link again): Deactivate Google Analytics.

Google LLC, based in the USA, is certified under the U.S.-European Privacy Shield framework, ensuring compliance with the data protection standards applicable in the EU.

This website also uses Google Analytics for cross-device analysis of visitor flows, conducted via a User ID. When a page is first accessed, a unique, permanent, and anonymized ID is assigned to the user, which is set cross-device. This allows interaction data from various devices and sessions to be attributed to a single user. The User ID does not contain any personal data and does not transmit such data to Google.

You can object to the collection and storage of data via the User ID at any time with effect for the future. For this, you must deactivate Google Analytics on all systems you use, for example, in another browser or on your mobile device. You can deactivate this using a Google browser plugin available at the following link: Google Analytics Opt-Out. Alternatively, click the following link to set an opt-out cookie: Deactivate Google Analytics.

For more information about Universal Analytics, please visit: Universal Analytics Support.

12) RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING

Facebook Custom Audience via Pixel Method

This website uses the "Facebook Pixel" provided by Facebook Inc., located at 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). With your explicit consent, this method enables tracking user behavior after they have seen or clicked on a Facebook advertisement. This process serves to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help optimize future advertising measures.

The collected data is anonymized for us, meaning it does not provide insights into the identity of users. However, the data is stored and processed by Facebook, enabling a connection to the respective user profile, and Facebook may use the data for its own advertising purposes in accordance with Facebook’s Data Use Policy (Facebook Privacy Policy).

You can allow Facebook and its partners to show advertisements both on and off Facebook. Additionally, a cookie may be stored on your computer for these purposes. These processing activities occur exclusively with your explicit consent in accordance with Art. 6 (1) (a) GDPR.

Consent to the use of the Facebook Pixel may only be granted by users over the age of 13. If you are younger, please ask your legal guardians for permission.

Facebook Inc. is certified under the U.S.-European Privacy Shield framework, ensuring compliance with the data protection standards applicable in the EU.

To disable the use of cookies on your computer, you can configure your internet browser to prevent future cookies from being stored on your computer or to delete already stored cookies. However, disabling all cookies may result in certain functionalities on our websites not being executed. You can also deactivate the use of cookies by third parties such as Facebook at the Digital Advertising Alliance's website: Digital Advertising Alliance.

Google AdWords Remarketing

Our website utilizes Google AdWords Remarketing functions, allowing us to advertise this website in Google search results and on third-party websites. The provider is Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google places a cookie in your device's browser, enabling interest-based advertising based on the pages you have visited through a pseudonymous cookie ID. The processing occurs based on our legitimate interest in optimally marketing our website in accordance with Art. 6 (1) (f) GDPR.

Further data processing only occurs if you have given consent to Google for linking your internet and app browsing history with your Google account and using information from your Google account to personalize ads you see online. If you are logged in to Google during your visit to our website, Google will temporarily link your data with Google Analytics data to create and define target audience lists for cross-device remarketing. Your personal data will be temporarily combined with Google Analytics data to form audience segments.

You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plugin available at the following link: Google Ads Settings. Alternatively, you can learn about cookies and make settings at the Digital Advertising Alliance's website: Digital Advertising Alliance. Lastly, you can configure your browser to inform you about cookie settings, allowing you to decide individually about their acceptance or to exclude the acceptance of cookies for specific cases or generally. Please note that rejecting cookies may limit the functionality of our website.

Google LLC, based in the USA, is certified under the U.S.-European Privacy Shield framework, ensuring compliance with the data protection standards applicable in the EU. For further information and the privacy regulations regarding advertising and Google, please refer to: Google Advertising Policies.

13) RIGHTS OF THE DATA SUBJECT

13.1 Rights under Applicable Data Protection Law

The applicable data protection law grants you comprehensive rights regarding the processing of your personal data by the controller, which are outlined below:

  • Right of Access according to Art. 15 GDPR: You have the right to obtain information about your personal data processed by us, including the purposes of processing, categories of personal data processed, recipients or categories of recipients to whom your data has been disclosed, the planned storage duration or the criteria for determining it, your rights to rectification, erasure, restriction of processing, objection to processing, lodging a complaint with a supervisory authority, the source of your data if not collected from you, the existence of automated decision-making, including profiling, and meaningful information about the logic involved and the significance and consequences of such processing. You also have the right to be informed about the guarantees under Art. 46 GDPR when your data is transferred to third countries.

  • Right to Rectification according to Art. 16 GDPR: You have the right to request the immediate rectification of inaccurate data concerning you and/or the completion of incomplete data stored by us.

  • Right to Erasure according to Art. 17 GDPR: You have the right to request the erasure of your personal data when the conditions of Art. 17 (1) GDPR are met. However, this right does not apply if the processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.

  • Right to Restriction of Processing according to Art. 18 GDPR: You have the right to request the restriction of processing your personal data as long as the accuracy of the data is contested, if you refuse the erasure of your data due to unlawful processing and instead request the restriction of processing, if you need your data for the establishment, exercise, or defense of legal claims after we no longer need it for processing purposes, or if you have objected to processing for reasons relating to your particular situation, pending verification of whether our legitimate grounds override your rights.

  • Right to Notification according to Art. 19 GDPR: If you have asserted your rights to rectification, erasure, or restriction of processing against the controller, they are obliged to inform all recipients to whom your personal data have been disclosed about such rectification or erasure of data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

  • Right to Data Portability according to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request the transfer to another controller, provided this is technically feasible.

  • Right to Withdraw Consent according to Art. 7 (3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will promptly delete the affected data unless further processing can be based on a legal basis that does not require consent. The lawfulness of processing based on consent prior to withdrawal remains unaffected by the withdrawal.

  • Right to Lodge a Complaint according to Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your residence, workplace, or the location of the alleged infringement, without prejudice to other administrative or judicial remedies.

13.2 Right to Object

If we process your personal data based on our legitimate interests, you have the right to object at any time to this processing on grounds relating to your particular situation, with effect for the future.

If you exercise your right to object, we will cease processing your personal data. However, further processing may be retained if we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise this right as described above.

If you exercise your right to object, we will stop processing the affected data for direct marketing purposes.

14) DURATION OF STORAGE OF PERSONAL DATA

The duration of the storage of personal data is based on the respective statutory retention periods (e.g., commercial and tax law retention periods). After the expiration of the retention period, the relevant data will be routinely deleted, provided it is no longer necessary for the fulfillment of the contract or for the initiation of a contract, and/or we have no legitimate interest in further storage.

Privacy Policy